I understand that technology can sometimes be overwhelming, and I’m here to help! If you're 65 or older, I offer a special discount on IT support services, including setting up PCs, fixing remotes, troubleshooting computer issues, and more. Whether it’s installing software, improving internet connectivity, or guiding you through everyday tech tasks, I’ll make things easier at a lower cost. Just mention your age when booking, and I’ll apply the discount!

I believe in fair and honest service. If I can't fix your IT issue or provide you with the training you need, you don’t pay—simple as that! Whether it's troubleshooting a slow PC, resolving software errors, setting up devices, or helping you understand how to use your computer, you only pay when I successfully complete the job. No unnecessary charges, just real results!

If, at any point, you decide to pause or stop the service, we understand. However, please note that you will be responsible for any travel and time costs incurred up to that point. Our commitment is to provide high-quality, tailored IT training, and we make every effort to ensure you receive full value for your investment.

We offer payment options via PayPal or bank transfer. Please choose the most convenient method for you. If you need further assistance with payment, feel free to reach out to us.

We understand that flexibility is important. To make your IT support services even more accessible, we offer flexible payment plans. You can choose to spread the cost over a few months, allowing you to receive the support you need without the burden of paying in full upfront. Contact us to discuss personalized payment options that work for you.

To ensure that we can continue to provide the best service, we kindly ask that payments be made on time. In the event of a late payment, a fee of 5% of the total invoice amount will be added for each additional week the payment is overdue. We encourage you to make timely payments to avoid this additional charge.

We are committed to ensuring your satisfaction. If you are not completely happy with the IT support service provided, please let us know within 7 days, and we will do our best to resolve the issue. In cases where the issue cannot be resolved to your satisfaction, we offer a partial refund depending on the work completed. Refunds are processed on a case-by-case basis.